Process

From Idea To Live Agent

With Sonaia, there's no complex orchestration platform to learn. You pick an agent type, we connect the right systems, and your agent is ready to work — fast.

Our 4-Step Process

1

Choose Your Agent

Select from our industry-ready agent types (Customer Experience, Team Support, Agent Assist, Operational Efficiency).

Each type is pre-built with the right skills and conversation patterns for your industry.

2

Connect Your Systems

We integrate your agent with the tools you already use — CRMs, scheduling systems, ticketing, internal databases.

  • Standard integrations available out of the box
  • Custom integrations built by us if needed — quickly and securely
3

Go Live

Your agent is deployed across the channels that matter most:

📞 Voice / Telephony
💬 WhatsApp & Messaging
🌐 Webchat & SMS

One brain, consistent service everywhere.

4

Improve Continuously

Your agent isn't static. We monitor performance, analyze conversations, and optimize responses over time.

  • Real-time dashboards and reporting
  • Fine-tuning prompts for better accuracy
  • Feedback loops to learn from real conversations

Why this works better

Faster value

From zero to live in days, not months.

Less complexity

No need for heavy workflow builders.

Hands-on delivery

We build the integrations, you get working agents.

Scalable foundation

Start simple, grow with confidence.

Curious how it works?

Schedule a Free Strategy Call

Discover in 15 minutes how quickly your agent can be operational.

Sonaia AI Agents Demo
Sonaia
Customer Service That Actually Works

With Sonaia, businesses build AI agents that feel human, understand questions, and help customers and teams—24/7. Real conversations. Happier customers.

© 2025 Sonaia, engineered by Versaia. All rights reserved.