Customer Service
That Actually Works
Powered by Sonaia. Engineered by Versaia.
With Sonaia, businesses build AI agents that feel human, understand questions, and provide 24/7 help — for both customers and teams. Real conversations. Happier customers.
From idea to live agent
in days
We build the integrations, you get working agents. Discover how our hands-on process gets you to results quickly.
Choose Your Agent
Select from our industry-ready agent types: Customer Experience, Team Support, Agent Assist, or Operational Efficiency. Each type is specifically designed for your industry and use case.
We Connect Your Systems
We integrate your agent with the tools you already use — CRMs, scheduling systems, ticketing, internal databases. Quickly, securely and without disrupting your current workflow.
Choose Channel & Go Live
Choose your preferred channel — phone, WhatsApp, webchat, or SMS — and go live. Expanding to other channels later is always possible. Your agent is immediately operational.
Improve Continuously
We monitor performance, analyze conversations, and optimize responses over time. Real-time dashboards, reporting and continuous improvement ensure maximum ROI.
Discover What Makes Us Different
Voice & Messaging First
Natively designed for phone, WhatsApp, chat and SMS. Natural conversations with real fluency and context, where your customers already are.
Ready-to-Work Agents
Industry-ready agent types for Customer Experience, Team Support, Agent Assist and Operational Efficiency. Live in days, no complex setup.
Hands-on Delivery
We build the integrations, you get working agents. From zero to live in days, not months. No need for heavy workflow builders.
GDPR-Compliant & Reliable
Enterprise-grade security, GDPR compliance and transparency from day one. Secure data ownership and 99.9% uptime target.
Choose Your Agent Type
Ready-to-work agents for different use cases. Each type is optimized for specific business needs.
Customer Experience
Handles calls, WhatsApp, or chat with customers. Books appointments, answers FAQs.
Team Support
Helps internal teams with questions, processes and access to company information.
Agent Assist
Supports human agents with real-time suggestions and information during conversations.
Operational Efficiency
Automates routine tasks and processes to save time and reduce errors.
Trust & Security
Your data and privacy are safe with us. Discover why businesses trust Sonaia for their critical customer service.
GDPR Compliant
Fully compliant with European privacy legislation
End-to-End Encryption
All conversations and data fully encrypted
Transparent AI
Full insight into AI decisions and processes
ISO 27001 Certification
Preparing for ISO 27001 information security certification
Dutch Servers
Data stays within Dutch/EU borders
99.9% Uptime
Enterprise-grade reliability and availability
More information about our security measures?
View Trust & ReliabilityCurious what we can do for you?
Schedule a Free Strategy Call
In 15 minutes we'll discuss your needs and you'll discover how we can help your business with AI agents.
